SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this balance beam and stepping stones set has been such an awesome addition to our playroom! It's like a gift from the gods. My kiddos have been having a blast with it, coming up with their own obstacle courses and inventing games that even I couldn't dream of. Seeing their creativity come alive is just priceless. The beams themselves are super sturdy - they can even hold my weight without any issues. This means we've had some epic family bonding times as we navigate through the challenges together. And let me tell you, there's nothing quite like seeing your child's face light up when they conquer a new course. To top it all off, these toys aren't just about fun; they're also educational thanks to their Montessori-inspired design. They're helping my little ones learn important skills like counting and recognizing colors in such an engaging way that they don't even realize they're learning! And once playtime is over? Clean-up is a breeze! Everything fits neatly into its carry bag for easy storage – no mess or clutter left behind which is always a win in my book. But what really takes the cake here? The quality of this product exceeds its price tag by miles! It’s built to last so I know it will bring joy to our household for many more years to come. So yeah, if you ask me whether this set was worth every penny spent on it, I'd say "absolutely!" Couldn’t have asked for anything better.
This product is exceptional in promoting active engagement among children of all ages (and adults too!). With six wooden balance beams and six stepping stones included in this package, there’s no limit to what you can create — your creativity really gets a boost here! Moreover, its dual-sided design allows both basic balancing exercises on one side or sensory challenges on the other side which captivates attention remarkably well.
i'm seriously impressed by how versatile this thing is! my kiddos turn living room into playground every day now flipping between smooth surface & raised side of these pieces keeps things interesting plus i noticed improvement in their movement coordination
Love that it supports up to 180 lbs because everyone in our house gets involved – toddlers kids adults alike We’ve taken it outdoors too since its portable nature makes transport simple Really happy with purchase
Great for active play and learning at the same time. Kids love it!
Sturdy, fun, educational - a fantastic buy.
This stepping stone set is such a great way to get the kids moving especially on rainy days when we're stuck indoors It's easy to store too which I appreciate
Portable, safe design that kids adore! A+ product!
I was looking for something that would help my kids develop better coordination skills but also keep them entertained - this set does exactly that. It's not just about balancing on the wooden beams or hopping from one colorful stone to another, it's about problem-solving as they figure out how best to navigate the course they've made up themselves. Also appreciate how safe everything is with rounded edges and child-safe varnish.
Bought this set for my niece and nephew they can't stop playing with it
such an innovative toy keeps my twins occupied & happy they're learning while having fun can't ask for more
My kids are obsessed with this balance beam set. They've been coming up with all sorts of creative obstacle courses which has been so fun to watch! It's also helping them develop their motor skills, particularly balance and coordination.
Absolute hit in our house helps kids stay active & creative
The balance beam set has been an absolute game changer in our household. Not only does it keep the kiddos entertained but also encourages them to think creatively as they come up with different course combinations. The wooden beams are sturdy and safe which is a huge plus for me as a parent.
We've had so much fun creating obstacle courses using these pieces The dual-sided feature keeps things interesting and challenging Highly recommend!
This stepping stones set is a hit at our house. The pieces are sturdy, safe, and the perfect size for little feet. Plus it comes with a carry bag making it incredibly portable - great for playdates or parties!
Absolutely love how this encourages active play instead of screen time Big thumbs up from me!
Bought as gift recipient was over moon about quality & design Highly recommend