SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i’ve been using this combo daily for over a month now and it’s been a fantastic addition to my workspace. the round keys provide a unique typing experience that feels natural and soothing, significantly reducing finger fatigue. the layout supports good hand posture which helps prevent wrist pain during long hours at the computer. the mouse is surprisingly comfortable for extended use, with smooth cursor movement and excellent precision on various surfaces. setup was straightforward—just plug and play with no delays or connectivity issues. it’s compact enough to save desk space but still sturdy and durable. the quiet keys also make it easier to focus in shared spaces without bothering others. i use it for both work tasks and casual browsing and the performance remains consistent. for anyone seeking an affordable yet ergonomic upgrade, this is a wonderful choice. it blends functionality, comfort, and sleek design without being bulky or complicated. definitely satisfied with the purchase and would buy again.
this combo is exactly what i needed for my home office setup the keys have a unique round shape that’s surprisingly ergonomic and comfortable for long typing sessions the mouse is precise and the connection never drops it’s perfect for both work and casual use highly recommend this if you want convenience and comfort
i really appreciate how comfortable and quiet the keys are while typing all day. the mouse is super responsive and fits nicely in my hand making work easier and faster.
this keyboard and mouse duo has transformed my workspace experience in a subtle but impactful way. the round keys feel incredibly natural under my fingertips, and i love how quiet they are during long typing sessions. my wrists feel less tired thanks to the ergonomic layout, which is a blessing for anyone spending hours typing daily. the mouse feels great in my hand with smooth and accurate tracking that works flawlessly on different surfaces. i also appreciate the strong, stable connection which doesn’t drop even when i move around a bit. setting it up was straightforward and hassle-free, which was refreshing. this combo is an excellent choice for anyone looking to upgrade their home office or work setup without breaking the bank. the thoughtful design really shows and makes a big difference in comfort and productivity.
works flawlessly no lag keys feel soft perfect combo