SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this backpack for a few months now and I must say, it's exceeded my expectations. The waterproof feature is not just a claim - it genuinely works! It has saved my laptop from getting drenched multiple times during sudden downpours. The roll top design adds to the convenience as well as style. And oh, the space inside is surprisingly ample! I can fit in all my daily essentials without making it look overstuffed.
👌 Great bag! I use it for school, travel & hiking. Fits all my stuff and keeps everything dry. Love the roll top feature too 🎒💦
This backpack is a lifesaver! It's perfect for my daily commute in unpredictable weather, keeps my laptop safe and dry. The roll top design is super cool.
Super satisfied with this purchase! This waterproof backpack has been an essential part of my travels; keeping all electronics secure even in heavy rainfalls.
loveit
this bag rocks!! used it during our family camping trip and not once did we worry about our gadgets getting wet or damaged
I'm a digital nomad who constantly moves from place to place. This backpack has proven itself time after time by protecting my laptop against any kind of weather conditions!
recommend
This roll-top backpack has quickly become my go-to bag for almost everything: travel, hiking or just regular school days. What really stands out about this bag is its impressive water-resistant quality that ensures all your valuables stay dry no matter what Mother Nature throws at you. Plus, there’s plenty of room for everything from books to tech gadgets while maintaining a sleek appearance on the outside – never bulky or uncomfortable to carry around. A fantastic blend of practicality and style!
Oh man, this thing saved me so many times when cycling to work under the rain... My laptop stays bone-dry every single time!
Superb
never thought i'd find such a versatile bag that's both stylish for everyday use and practical for outdoor adventures 👍 plus it's waterproof!