SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm in love with this dual-ended brush. It's lightweight and easy to use, even for someone like me who is a beginner at contouring. The U-shaped end allows for precise application of product, while the rounded end is perfect for blending everything seamlessly. I've used it with cream, liquid, and powder products - all work beautifully! Plus, it's 100% vegan and cruelty-free which makes me feel good about using it. Its coffee-colored handle adds style to my makeup kit too! A must-have tool that delivers a flawless look every time.
Cruelty-free beauty at its finest - love it!
Love this contour brush! The U-shaped end is perfect for precise application and the rounded side blends like a dream.
My new favorite beauty tool! This dual-ended nose contour brush has changed my makeup game completely. The U-shaped end is great for sculpting while the other side blends perfectly leaving no harsh lines behind. It works well with any type of product - cream or powder or liquid - you name it! And can we talk about how chic the coffee-colored handle looks? Love that it's also vegan-friendly!
This cruelty-free synthetic bristle brush is amazing. It contours and highlights perfectly every time!
This dual-ended nose contour brush has become an essential part of my daily routine due to its effective design allowing targeted application hence minimizing waste plus being super easy-to-clean making life easier as well as saving precious time!
A must-have tool for beginners or pros alike. Easy to clean, long-lasting, and delivers flawless results.
This double-sided brush has been an amazing addition to my routine because of its versatility and quality synthetic bristles that are both cruelty-free and vegan friendly. The u-shape provides precision when applying contour shades whereas round tip helps blend flawlessly giving natural finish without wasting any product.
Lightweight yet sturdy handle makes it easy to use. Works great with cream, liquid or powder products!
The best contouring tool I've found so far – lightweight but effective
Precision meets perfection in this dual-ended nose contour brush
The best thing I've added to my makeup routine. It's a versatile, dual-ended brush that works with all types of products.
Finally found something worth investing in – this innovative nose contour brush offers double benefits: one side contours precisely thanks to its unique U-shape while other blends smoothly ensuring professional results each time not forgetting stylish coffee-coloured handle adding classiness into your collection moreover being light-weight ensures effortless usage regardless whether you're pro or just starting out.
Vegan-friendly and stylish - what more could you want?
An essential addition to any makeup kit – highly recommended