SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Whoever invented this deserves all the praise! This cap is not only functional but also very thoughtfully designed with its soft material and ear protection feature. Now washing my baby’s hair isn’t the struggle it once was – no more tears or tantrums about shampoo getting into their eyes or water entering their ears. Love that it’s adjustable too; grows with your child which makes it even better value for money.
Perfect for bath time! No more tears or fussing, and the ear protection is a bonus. 👍
Fantastic
Loving this cap! It's soft, waterproof and fits my baby perfectly. The adjustable feature is great too.
The best thing I've bought in ages. Keeps shampoo out of baby’s eyes and ears while bathing.
Superb
i love how it protects my kid's sensitive ears from water during baths - big thumbs up!
Such an amazing product! Makes washing hair so much easier & less stressful for both me & my little one.
This hat has been a lifesaver at bath time. My daughter used to hate getting her hair washed but now she doesn't mind at all!
I never knew something as simple as this cap could make such a big difference in my baby's bathing routine. It's incredibly effective at keeping water out of his eyes and ears without causing any discomfort or irritation. Plus, it's super easy to adjust for a perfect fit every time – no more slipping or sliding off mid-bath! Truly an invaluable addition to our bathtime essentials.
Our son loves wearing his new bath hat – he even wants to wear it outside the tub 😂 It's comfortable and really does keep water out of his face.
No more fights or crying when washing hair thanks to this handy tool! Definitely recommend it for any parent struggling with bathtime drama.
This bath hat has been a game-changer in our household. My little one used to dread bath time because of the water and shampoo getting into her eyes and ears, but now she looks forward to it! The cap is soft, comfortable, adjustable and most importantly - waterproof. It fits perfectly on her head and protects her sensitive areas from any discomfort. I'm so glad I found this product!
recommend
this cap works wonders!! no more soap in eyes...happy kiddo happy mommy!!
A must-have item for every parent out there who wants peaceful, tear-free baths 🛀👶💕
I was skeptical about this product at first but now I'm totally sold on it. Easy to adjust, keeps water away from eyes and ears – what else could you ask for?