SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This silicone cleaner bowl is an absolute marvel! I was skeptical at first, but trust me this little tool has made my brush cleaning routine so much easier. The textured base of the bowl works like a charm in removing stubborn makeup build-up without causing any damage to the bristles of my brushes. Moreover, it's not just for brushes – I've cleaned sponges and puffs with ease too. Another feature that stole my heart is its portability. It folds down flat which makes it super convenient to carry around or store away neatly in your drawer when not in use. And let's talk about durability – I have been using mine every day for months now and there isn't a single sign of wear or tear on it yet! Plus, being non-toxic makes me feel safe while using it daily.
Wow! What a fantastic product this foldable washing box is! It’s perfect for those who are always on-the-go like myself as you can easily collapse it and stick into your makeup bag without taking up much space at all. The durable silicone material ensures longevity even with regular use, plus the added bonus? It’s non-toxic so no need to worry about harming yourself or environment!
honestly i'm impressed by this portable cleaner bowl its very useful especially if you're someone who travels frequently since you can simply fold and pack along Additionally because of its textured scrubber base makeup residues come off quite swiftly from both brushes and sponges
This collapsible cleaner box has changed how I clean my makeup tools completely - love how easy storage is due to its compact design!
The best thing ever happened to my beauty routine: Silicone Makeup Brush Cleaner Bowl.
this product really does what it promises removes stubborn make up residue from brushes efficiently also love that i can take care anywhere thanks to its collapsibility
I have been using this product for weeks now and it has made my life so much easier. The fact that you can fold it flat makes storage a breeze plus its silicone material guarantees durability.
This cleaner bowl is a must-have for all makeup enthusiasts! It's not only perfect for brushes but works great on puffs and sponges too. The textured base ensures gentle yet effective cleaning, preserving the quality of your tools. Plus, it folds down to save space in your drawer or bag!
This portable cleaner box is fantastic: durable, safe and efficient at cleaning makeup tools.