SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These trays have been a fantastic addition to my home office. The durable metal frame provides stability, while the natural wooden base adds a rustic charm that I absolutely love. Each tray comfortably holds all of my letter-size papers and files, keeping everything within reach and eliminating clutter from my workspace. What's more is that they're safe to use in any environment as they contain no harmful chemicals! Whether stacked together or used separately, these trays offer flexible organization options that suit me perfectly. They've truly enhanced the functionality of my workspace whilst adding an element of style with their classic yet modern look.
I'm really impressed by this set of two matching trays! They're spacious enough to hold all my documents and mail conveniently in one place, making it easier for me to stay organized at work. Plus, the mix of materials gives them both a traditional and contemporary feel - perfect for any office setting!
what a great find! these black desk organizers have made such a difference on my desk so much tidier now plus they look stylish too
Solid build quality coupled with aesthetic appeal makes these wood and metal letter trays stand out among other desk organizers I've tried before.
Absolutely adore these vintage wood and metal letter trays! Not only do they help keep my paperwork neat but also add an industrial touch to our study room décor.
The sturdiness is impressive – definitely built for everyday use without losing its charm over time!
the best part about this product? no harmful chemicals involved safe around kids pets anyone really good job guys
This pair has become indispensable in organizing piles of paper on my desk; sturdy construction ensures longevity too!
Bought this set recently – totally enhances the organization level on your workspace.
this duo can work wonders in any setting – home office reception you name it
the black metal frame adds a modern industrial look that I'm totally digging
These trays are multi-purpose and ideal for various uses, be it at the office or home. They have a classic yet modern look that suits both traditional and contemporary spaces which is just brilliant.
I love how these trays can be stacked together or used separately - gives me so much flexibility in organizing my stuff!
The wooden base of these trays gives them such an earthy feel, while also providing a solid foundation for all my documents. It's like having nature right on my desk!
these letter trays are spacious enough to hold all sorts of papers files even mail perfect size really
this set has been built keeping everyday use in mind strong durable doesn't wear off easily great buy indeed
safety first no harmful chemicals involved with this product makes me breathe easy around it
This pair of vintage wood and metal letter trays has truly upgraded my workspace organization game. The sturdy black metal frames offer stability while the natural wooden bases add rustic charm to the overall design.
i appreciate how they've managed to blend traditional and modern aesthetics into one neat package looks good feels good works great
it's nice knowing i'm using something that isn't harming the environment safe choice indeed
this duo is pretty versatile fits well within offices studies reception areas alike kudos