SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, let me tell ya, this mouse has been a total game changer for my weary wrist. It's like it swooped in on a white horse and saved the day - no more pain! I used to dread those long work hours, fingers cramped around an uncomfortable piece of plastic that seemed designed to torture rather than assist. But now? Now it's smooth sailing. The design is so ergonomic it feels like they took a mold of my hand when creating this thing. My wrist just rests there all natural-like without any strain or discomfort. It’s as if the mouse and my hand are one entity, working together in perfect harmony. And don’t even get me started on the rechargeable feature! Before getting this beauty, I was constantly running out to grab batteries because the old clunker would die at the worst times. Like seriously, who still uses disposable batteries these days? But with this new bad boy? Not anymore! This little lifesaver comes with its own power source that you can juice up whenever you need to – talk about convenience! I've kissed goodbye to those pesky trips to buy batteries and said hello to freedom from cables and constant replacements. Just plug her into your laptop or computer every once in awhile when she needs some energy boost and voila - good as new! So yeah mate, if you're tired of suffering through endless hours with an uncomfortable mouse causing havoc on your poor wrist while draining your wallet buying battery after battery... do yourself a favor: Get yourself one of these babies right here! You'll be thanking me later – trust me on that one 🙌
Excellent
Finally found a wireless mouse that's comfortable and quiet. The desktop button is super handy too.
It’s so ergonomic, fits right in my hand. And it's silent click? Brilliant!
worthwhile
The best part about this product is its rechargeability. No need to worry about battery life anymore.
I'm loving the vertical design of this mouse! It feels natural and less straining on my wrist.
ok
No words can describe how much I love this mouse - Ergonomic, Rechargeable, Silent Click...it has everything you could ask for!
i absolutely adore the silence while clicking plus no more tangling wires thanks to its wireless nature 😍
this one’s a keeper! great ergonomics and the fact that it's rechargeable makes it even better 👍
recommend
Got rid of all my other mice after using this one. Its comfort level is unmatched!
Ergonomic design + Wireless functionality = Perfection 👌
Wireless, rechargeable and ergonomic - this mouse ticks all the right boxes for me!
This vertical mouse is a blessing to my wrist. Plus it's silent click feature? Absolute perfection! 👌
I'm in love with how quiet and comfortable this wireless mouse is. The rechargeability just adds to its appeal.
not bad at all
No more annoying wires or loud clicks...this one’s a keeper!
The comfort level of this vertical design mouse has surpassed all my expectations. It's also so quiet which makes it even better.