SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These little hooks are lifesavers! They keep my stroller tidy and my hands free. No more juggling diaper bags, shopping bags, and a squirming toddler all at once! 🙌
Say goodbye to cluttered strollers and hello to hands-free parenting
These hooks are a parent's dream! So handy and reliable!
Okay so these hooks... compact but mighty 💪 I’ve got them loaded up with 11 lbs of baby stuff and they're still going strong. Total win for this momma!
No more stroller chaos, thanks to these clips. 🎉
A small addition that makes a huge difference for busy moms.
Absolutely adore these rotating clips - perfect from maternity to the terrible twos (and beyond!). Plus, they’re super lightweight. A must-have in any parent's arsenal.
wow just wow!!! who knew something so small could make such a big difference? i can actually enjoy our outings now without feeling like a pack mule 😅
Packs away easily when not needed, steps up big time when it is!
I've been using these leather stroller hooks since day one of motherhood - no regrets! They're easy to store when not needed but always there when we go on our daily adventures 🎒🌳
All the baby stuff? Handled. Thanks to these little heroes.
From newborn stage to toddler years - they've got you covered!
This is what I call practical parenting gear! It keeps everything organized during those hectic shopping trips or park visits. The best part? These babies rotate 360° making accessibility an absolute breeze!
The 360° rotation is just genius! Accessibility made easy.
Totally transformed my shopping trips with bub in tow
Light as a feather but carries like an ox – perfect combo!
Never thought I'd be raving about stroller hooks yet here we are! Compact, sturdy and oh-so-useful – especially during those early morning grocery runs with my little one in tow 👶🍼 Love 'em!