SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Let me tell you, this little box of color remover with its reusable sponge has been a game changer for me. I'm the kind of person who loves to experiment with all sorts of eyeshadow hues and was constantly irked by the time it took in between switching from one shade to another. But now, it's as simple as pie - just like counting one-two-three. The genius behind this dry cleaning system is something else entirely; no need for water or liquid cleaners which makes it super convenient and fast to use. Talk about saving time and effort! Plus, there’s an added bonus - that black sponge ain’t a one-time thing. You can flip it over and reuse both sides extending its life significantly! Now that’s what I call getting bang for your buck! What's more? It treats my brushes with TLC (tender loving care). That’s right, this baby is gentle on my brushes which honestly means a lot because let's face it: good quality makeup brushes can cost an arm and a leg! And don't even get me started on how handy this thing is – compact enough to slide right into my travel kit but still packs enough punch to deliver professional results every single time. So yeah, if you're someone who loves playing around with different eyeshadow colors like me or simply looking for a quick fix solution when switching shades during your makeup routine without ruining your high-end brushes then trust me when I say: This little box here? Total lifesaver!
so quick & easy to use
As a professional makeup artist, this brush cleaner box is a must-have in my toolkit. Its compact size makes it an ideal choice for those of us constantly on-the-go. What impressed me most about this product though was that despite being small in size, the performance wasn't compromised at all - it efficiently removes powder residue from all types of brushes especially eyeshadows without any fuss or mess! And did I mention how eco-friendly this alternative is? No disposable wipes needed anymore!
quick color change? check. gentle on brushes? check. compact size perfect for travel kits? double-check! this product ticks all boxes!
a game-changer in my makeup routine
I love how simple yet effective this product is! Just swipe your brush across the black sponge and voila – ready for another color instantly without any washing or drying delay. Not only does it save time during morning routines but also helps maintain soft clean brushes which are essential for flawless application.
The best part about using this color remover & cleaner box? My makeup routine has become so much faster since there's no need to wait around while my brushes dry after cleaning them with water or other liquid cleaners anymore! This little tool lets you switch between eyeshadow colors instantly making touch-ups hassle-free too!
a real lifesaver when doing touch-ups
I've finally found a product that not only helps maintain my brushes but also speeds up my makeup routine significantly - couldn't be happier!
No more downtime while switching between different eyeshadows – just swipe your brush across the sponge and you're good to go again.
For anyone serious about their makeup game, do yourself a favor and get one of these. It’s easy to wash, dries quickly and the best part is that it's reusable! No more wasting money on disposable brush wipes.
this little box has saved me so much time in the morning. no more waiting for brushes to dry after cleaning them with water or liquid cleaners. love how portable it is too!