SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can't begin to express how much I adore this tote bag. The moment I laid eyes on it, I knew it was exactly what I'd been searching for. It's not just a purse—it's a statement piece that adds an elegant touch to any outfit. Crafted from high-quality leather, the texture and smell are simply divine; you can tell it's going to age beautifully over time. And let’s talk about space! It's incredibly spacious without being bulky or heavy—perfect for carrying all my essentials and then some. What really sets this bag apart though is its versatility: with both shoulder straps and a crossbody option, it adapts effortlessly to any situation or style preference.
Just got my new tote, and it's everything I wanted! The leather is so soft and the size is perfect for all my stuff. It's stylish yet practical - love that it can be a shoulder bag or a crossbody. 😍
Luxurious
This purse exceeded my expectations in every way! It's not just large—it's roomy enough to carry everything I need without feeling overstuffed. Plus, the option to wear as a shoulder or crossbody makes it incredibly versatile. My favorite part? The luxurious feel of the genuine leather—definitely worth every penny!
Absolutely adore this bag! Spacious, stylish, and the leather feels luxurious.
When they say 'large', they mean it! This tote has room enough for everything - laptop, makeup kit, wallet, keys... even my lunch box fits in comfortably without making the bag look overstuffed or lose its shape! But size isn't its only winning feature – the quality of leather used here deserves applause too. Soft yet sturdy, smooth yet durable - every inch screams luxury while promising longevity. The design is another thing that caught my eye – fashion-forward yet timeless in appeal which makes me confident that this will remain a staple in my wardrobe for years to come. And finally comes the flexibility – whether you want to carry it around your shoulder or prefer slinging across as crossbody - this tote ensures comfort along with style at every step!
Perfect tote! Roomy, versatile with a high-quality feel. My new go-to bag.
versatile