SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When you have a large breed dog, finding the right bed can be a challenge. But this plush dog bed has exceeded all our expectations! It's spacious enough for our Dane to stretch out comfortably and the padding is thick enough that it doesn't flatten under his weight. Plus, it's so cozy he barely leaves it throughout the day.
🐾 This bed is just amazing! My dog loves it and can't get enough of its plush comfort. It's the perfect size, super soft and easy to clean. A definite must-have for all dog owners out there.
got this for my old labrador, he seems to really like it... sleeps on it all day long. quality looks good and feels warm too
This product has been a lifesaver 🙌 My dog used to wake me up multiple times during the night, but since we got this comfy bed she's been sleeping through till morning 😴💤
What a fantastic find!
I'm genuinely surprised at how much my fussy terrier adores this bed. He usually prefers the couch but now he curls up in his new bed every chance he gets!
This bed was an instant hit with my two small dogs. The softness of the material seems to soothe them instantly and they snuggle up together every night now. I also appreciate how easy it is to clean - just toss in the washing machine and voila! Definitely one of my best purchases for my fur babies.
Absolutely worth every penny! Our German Shepherd hasn't chewed through it which speaks volumes about its durability. Plus, I've noticed that his sleep has improved significantly since using this plush bed.
Superb
I bought this plush dog bed on a whim, but boy am I glad I did! Not only does it look great in our living room, but our golden retriever absolutely loves it. He used to prefer sleeping on our couch or even floor before we got this bed. Now he spends most of his time lounging around in ultimate comfort!
this one’s a winner guys 👍 no more fur on my sofa coz my buddy finally found something better... lol... easy wash n dry too...
recommend
The design fits perfectly with our home decor while providing ultimate comfort for our four-legged friend. Couldn’t ask for anything better!