SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was on the hunt for a decor piece that would add a touch of elegance to my living room without being too flashy, and this ceramic vase has exceeded my expectations. The handcrafted feel gives it an authentic charm that's hard to come by in today's mass-produced items. The design is a beautiful blend of vintage warmth and contemporary minimalism - it's like having a little work of art right on your coffee table! I also appreciate its medium size; it doesn't overwhelm the space yet adds just enough personality. Another thing worth mentioning is its versatility. Whether used as a standalone statement piece or filled with flowers, it enhances the overall aesthetic effortlessly. Plus, knowing that it’s crafted from premium non-toxic materials puts me at ease when I have guests over with kids who love touching everything they see! This vase truly embodies the wabi sabi philosophy through its simplicity, texture, and natural imperfection.
A perfect blend of modern design and vintage warmth. Truly captivating!
🌸💖 I'm absolutely delighted by this ceramic vase! It's not only durable but also non-toxic - which is really important for me because I've got small kids around. 💖🌸
Exquisite
no words can describe how much i love this piece! the wabi sabi aesthetic fits perfectly in my minimalist home. so versatile, i use it both as a standalone decor or with flowers.
captivating
I've been searching for a centerpiece that would complement my living room decor, and this ceramic vase is it! The balance of vintage warmth in its modern design adds such an inviting touch. Plus, the medium size doesn't overwhelm my coffee table. It's truly a charming addition.
The blend of vintage warmth and contemporary minimalism in the design is just brilliant! It's like having a little piece of art right on your table.
delightful
This vase has become the star of our dining table! Its handcrafted feel gives it a unique charm and I love how versatile it is - perfect with or without flowers. The fact that it's made from non-toxic materials gives me peace of mind too.
bought one for my office desk...it's just right! doesn't take up too much space yet adds such charm and personality to my workspace
✨ Aesthetically pleasing, practical, and made from premium materials - what more could you ask for? This vase truly embraces natural imperfection through its texture. ✨
Adds a charming touch to my office desk, love the handcrafted feel.
The wabi sabi aesthetic of this vase won me over instantly. It’s like bringing in a bit of nature indoors with its texture and natural imperfection. Not only does it look beautiful on my office desk but also sparks conversations about great design!
Embraces wabi sabi aesthetic beautifully. A testament to natural imperfection.
I was looking for something that would add elegance without being overly flashy…this vase did exactly that. Its modern retro design caught everyone’s attention at our last dinner party!
Premium quality ceramic vase that's both durable and non-toxic. Highly recommend!