SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh my gosh, this romper is so cute! The stripes really make it pop and the little collar adds such a stylish touch. Plus, it's super soft and comfy for my baby boy - perfect for summer days at the park. We get compliments every time he wears it!
Adorable, soft, practical - this romper is a winner!
can't get enough of this striped number 😍 easy to put on (thank you half-button design!) and even easier to love. cool in every sense of the word: keeps my kiddo comfortable in warm weather plus looks absolutely adorbs! best purchase ever.
Beautiful design, comfortable fabric. Perfect for my baby's summer playdates.
Breathable fabric, adorable stripes - perfect for my baby's summer adventures.
Love the stripes and collar! So stylish yet comfy.
This romper is just adorable – classic style with those timeless stripes but also practical when dealing with diaper changes thanks to its button-front closure. I got one in blue and khaki; they're both versatile colors that pair well with everything else we've got.
This romper is a hit! Classic style meets everyday comfort beautifully.
Super soft, stylish and easy to put on. We just love it!
A must-have! Comfortable, practical and oh-so-cute. Can't recommend enough.
I am all about comfort for my little guy during these hot summer months, but I don’t want him looking like a ragamuffin either. This romper finds that balance perfectly! It’s lightweight yet durable, breathable yet stylish – what more could a mom ask for?
Stylish and practical! This romper makes dressing up so easy.
Easy to put on and super cute. Perfect for summer!
love how easy dressing has become since getting this romper 🙌 no struggling or fussing anymore!! It's soft as clouds too which makes me feel good knowing he's cozy all day long 💕
Soft, breathable, adorable - it ticks all the boxes for summer wear!