SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This adjustable harness has been a godsend for my little feline friend. It's so easy to put on and adjust, which means no more wrestling matches trying to get her into it. She seems really comfortable in it too, with the material being soft yet sturdy enough to keep her secure. I've noticed she doesn't try to escape from this one like she did with others we've tried before! An excellent product that both me and my cat are happy with.
This vest is simply amazing. It fits my little pup like a glove and he seems super comfortable in it! Highly recommended. 🐶👍
I've been looking for something like this for ages, and I'm so glad I found it. The adjustable feature makes it perfect for my growing kitten.
The design of this vest not only adds a cool factor but also gives me peace of mind knowing my cat is safe and secure. The adjustable fit ensures comfort while still providing excellent control during our outdoor adventures.
My dog loves his new harness! He's small but mighty, and this gives him the freedom to explore without me worrying about his safety.
It's so well-made and the adjustability feature is fantastic.
no more struggling with getting a leash on my cat. This vest is easy to put on and adjust, plus she doesn't seem bothered by wearing it at all!
recommend
Love how durable this product is! Even after multiple adventurous walks in the park, there are no signs of wear or tear. 👌💪
I'm genuinely impressed with this harness. He seems so comfortable in it that he barely notices he's wearing anything! It's also really sturdy and well-made, which gives me peace of mind knowing that it will keep him safe during our walks. I highly recommend this product to any pet owner looking for a reliable and comfortable harness.
this harness has made walk times so much easier...and safer too. 😊
The tactical design not only looks cool but also provides added security when we're out hiking trails together. A+ purchase!
finally a harness that suits both our needs - comfort for her & control for me 💖
Great value-for-money buy here!