SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide was a lifesaver! It really helped me navigate the challenges of new parenthood. Highly recommend!
👌 this digital guide is super helpful, learned how to ask for help without feeling guilty or awkward.
This isn't just another parenting book; it's more like having an experienced friend guiding you through the early stages of parenthood. It helped me understand that asking for help doesn't mean failing as a parent but rather being proactive about providing the best care possible.
informative
Gave this as a gift to my pregnant friend and she loved it! She says it's full of practical advice.
Being a new parent can be daunting. There's so much to learn and it often feels like there aren't enough hours in the day. This guide has been an absolute lifesaver for me. It goes beyond just providing tips on baby care; it teaches you how to confidently ask for help when you need it, something I've always struggled with. The advice is practical, easy to follow and incredibly reassuring during those tough first few months of parenthood.
A great resource for all new parents out there! Makes asking for help seem less daunting. 👍
ok
I wish I had this when I was a first-time dad. Now I'm recommending it to all the new dads in my life.
😊 so glad i found this guide, made baby care less stressful and more enjoyable
The tips are easy-to-follow and very insightful. A must-have for every parent navigating through their child’s early years!
I've read several books on parenting, but this one stands out because it addresses an often overlooked aspect - asking for help. It does so in such an empathetic way, making sure we don't feel guilty or inadequate while doing so. Highly recommended!
💯 helped me understand that asking for assistance isn't admitting defeat but being smart about parenting
This isn't your typical parenting book filled with generalised advice; instead, it's like having an experienced friend guiding you through the early stages of parenthood who understands exactly what you're going through. It covers all aspects from basic baby care to dealing with sleep deprivation and most importantly, how to seek assistance when needed without feeling inadequate or failing as a parent.
helpful
Fantastic read! The advice given is not only practical but also empathetic towards the struggles faced by new parents.
this book taught me its okay not be perfect at everything, including baby care 🙏