SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on a constant search for the perfect grooming tool for my Persian cat, and I believe I've finally found it. This silicone brush is truly one-of-a-kind - its dual functionality as a massager and hair remover has made grooming sessions much more efficient. My cat seems to love the gentle massage feature too, she purrs contentedly every time we use it! The other side of this fantastic tool efficiently removes loose hairs from her coat, leaving it looking shiny and healthy. As an added bonus, I can also use this brush to remove pet hair from clothes and furniture which has significantly reduced clean-up time after our grooming sessions. Overall, this product is well-made, durable and easy to handle; definitely worth every penny!
Wow, this silicone brush is amazing! It's super easy to use and my cat actually enjoys it. The hair removal feature is a bonus. I highly recommend it.
👍 This little tool has been a lifesaver for our fur-filled home. Not only does it groom our kitty beautifully but also doubles as an effective hair remover from clothes and furniture. Love how versatile and efficient it is!
Best cat brush ever! Gentle massage, easy hair removal - a real winner!
As a proud owner of two Maine Coon cats with thick fur coats that shed constantly, keeping up with their grooming needs was always a struggle until I stumbled upon this wonderful silicone brush & hair remover tool. It's not just another pet gadget – it’s an absolute necessity in our household now! The bristles are soft yet effective at detangling knots without causing any discomfort or stress to my cats who actually seem to enjoy the brushing process now thanks to the soothing massage effect of this device. But what really sets apart this product is its ability also act as a hair removal tool – it easily picks up stray hairs off clothing or upholstery which saves me so much effort in maintaining cleanliness around the house.
recommend
I was skeptical at first about getting another pet gadget, but boy am I glad I did! This silicone brush massages while removing loose hairs effortlessly from both my cat & couches; can't believe how useful this thing turned out to be.
This silicone brush has revolutionized how we do pet care in our home - both for us humans and our feline friends! It's incredibly user-friendly design makes it simple enough even for kids to help out with grooming duties while ensuring they don't accidentally hurt their pets during the process due its soft but sturdy bristles that gently work through tangles without pulling at skin or fur excessively. Furthermore, having used several different types of brushes over the years, I can confidently say that this one is by far the most effective at reducing shedding. The hair removal feature also comes in handy for quick clean-ups around the house or on clothing which has significantly cut down on time spent vacuuming and lint-rolling every surface in sight. This tool truly combines practicality with convenience!
worthwhile
This grooming tool exceeded all expectations - not only does it keep my cat looking sleek, but the added benefit of using it as a hair remover has made clean-up after grooming sessions infinitely simpler.
This silicone brush is fantastic. My cat loves it and so do I.
This silicone brush is a must-have for any cat owner. It's gentle on my kitty's fur and the hair removal feature is perfect for quick cleanups around the house. A great investment that simplifies pet grooming and home maintenance.
A game-changer for grooming sessions. Massages my kitty while keeping our home fur-free!
satisfactory