SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These mules are a true testament to the timeless beauty of vintage leather. The amber crazy horse leather is just exquisite, aging gracefully with each wear and gaining a unique patina that tells your own personal story. I love how easy they are to slip on and off - no hassle at all! And let's talk about comfort: the thick EVA cork sole is so cushioned it feels like walking on air, but still sturdy enough for all-day wear. What really sets them apart though, is the adjustable antique buckle - such an ingenious addition! It allows me to customize my fit for maximum comfort. Plus, the workwear-inspired metal buttons add just the right amount of retro appeal.
Loving these slide-ons - they're comfy, stylish, and super versatile. The adjustable buckle is such a plus!
Love everything about these mules – especially how effortlessly chic they make me feel every time I step out in them! The amber crazy horse leather is simply stunning, aging beautifully over time and lending a unique vintage patina. The round-toe slip-on design adds to their laid-back appeal while the adjustable antique buckle ensures a perfect fit every single time. And the comfort? Unbeatable! Thanks to that thick EVA cork sole, my feet feel supported all day long.
The round toe lace-up business loafers look great with all my work outfits and even casual wear too! The rugged rubber outsole provides excellent grip which makes them ideal for daily use.
these shoes are seriously awesome They’re comfortable easy to wear and have such a cool vintage vibe
I'm in love with these mules - so comfy yet incredibly chic!
these mules are everything i could ask for in a shoe they’re stylish comfortable and so easy to wear the crazy horse leather gives them such an awesome vintage look which only gets better with age plus the adjustable buckle guarantees i get just the right fit
Wow! These loafers are not only stylish but also incredibly comfortable thanks to their microfiber lining and PU insole. The adjustable waxed laces ensure a perfect fit every time. Highly recommend!
Impressive quality, super comfy fit
i absolutely adore these slide-ons they’re super comfortable thanks to that thick eva cork sole and adjusting my fit couldn’t be easier with that cool antique buckle plus i love how versatile they are matching perfectly with any outfit
These mules are pure perfection - from their gorgeous vintage details down to their incredible comfort level. Slipping into them feels like stepping onto clouds, all thanks to that thick EVA cork sole. Meanwhile, adjusting my fit couldn't be easier with that handy antique buckle!
Durable & stylish; worth every penny!
Vintage look? Check Comfortable? Check Durable? Double-check