SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With a minimalist striped design that is both stylish and understated, this cozy pet sweater has been an absolute hit for my little buddy. The soft polyester fabric feels gentle against his fur, providing him with comfort while also keeping him warm during the colder fall and winter days. What's more, the easy pull-on style makes it a breeze to put on and take off without any hassle. My pup seems to love wearing his new outfit as much as I enjoy seeing him in it – he struts around proudly showing off his fashionable attire to anyone who will pay attention.
My little buddy looks so dapper in this stylish striped sweater. It's soft, comfortable and fits him perfectly. The pull-on style makes it easy to get on and off without any fuss or hassle. I love the minimalist design - it's chic yet understated, perfect for any occasion. Plus, it keeps him warm during those chilly fall and winter days which is a big plus in my book! He seems to enjoy wearing it too as he prances around showing off his new outfit to anyone who will give him attention.
so comfy! got one for my cat and she loves it. doesn't mind wearing at all because of how gentle the fabric is on her skin
this sweater is perfect! got one for my cat and she absolutely loves it. It's super comfy thanks to the soft fabric which doesn't irritate her skin at all unlike some other outfits i've tried before plus its two-legged cut gives her freedom of movement so she can still run around playfully.
This vest has been a lifesaver during our spring walks! My pup stays cool thanks to its lightweight nature but also fashionable with its elegant lace design.
I'm impressed by this dog vest's quality – not only does the soft polyester fabric feel gentle against my pet’s fur but also provides an excellent fit!
This dog vest has truly impressed me - from its excellent quality down to its flexible fit. The polyester material used is not only comfortable against my pup's skin but also provides great insulation during our chilly autumn walks.
this vest is both classy & practical what else could you ask for?
The sizes available catered perfectly for my tiny teacup Chihuahua - she looks like a princess now!
Fits like a glove! My little pug looks adorable in this striped pullover – stylish yet practical for those cold days out at the park!
This pet pullover offers both style & comfort - what else could you ask for? Its chic stripes make my furry friend stand out in every crowd while also keeping them snugly warm when temperatures drop
My tiny teacup Chihuahua now looks like royalty with this perfectly fitting pet sweater! She’s comfy, warm, and ready for any occasion.
The black-and-white color scheme of this doggie sweater goes well with everything! Plus, it keeps my pooch comfortably warm on our winter walks.
I'm thrilled I found something that fits my yorkie perfectly. The soft fabric and easy-to-wear design make this the perfect outfit for her!
Finally found a breathable, lightweight pullover for summer walks! My dog loves it too which is a big plus.
My poodle looks so dapper in his new sweater! It's not only fashionable but also super comfortable - he doesn't even try to take it off anymore.
This pet sweater has made our outdoor adventures much more stylish & enjoyable. Love how simple dressing up our fur baby has become with its pull-on style.
The striped design of this pet pullover is both chic and unique, we're totally smitten!
A cozy fit for my pup during those chilly autumn outings – couldn’t ask for anything better!
this two-legged pet pullover is an absolute hit at the local dog park everyone wants to know where we got such a trendy piece from