SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this thing works like charm even during rainstorms thanks to its ip66 design can't believe how good the night vision is!
Superb quality! The night vision feature is a game-changer.
I've been using this security camera for a few weeks now and I must say, it's like having an extra pair of eyes on my property. The 4K Ultra HD resolution is sharp and clear, capturing every detail with precision. What really impressed me was the AI Human Detection feature - it tracks movement automatically, making sure nothing slips past unnoticed. The two-way audio communication has been a game-changer too, allowing real-time conversations when necessary. And despite some harsh weather conditions recently, the waterproof design hasn't faltered once! It also offers flexible recording options with both SD card and cloud storage available which gives peace of mind knowing my video backups are secure.
Bought one these cameras about two months ago as part of our home security upgrade absolutely love it so far Has everything we were looking for including high-quality image capture automatic tracking system infrared color night vision plus more We feel much safer already
The best part? Real-time mobile access allows me to watch live feeds from anywhere - truly invaluable for someone who's often on the go.
This camera's smart tracking technology is absolutely phenomenal!
Reliable, easy to use, and provides excellent image clarity. Highly recommended!
Great camera! It's like having a security guard that works 24/7, rain or shine. The night vision is so clear, it’s unbelievable!
Needed a reliable outdoor cam for my property and this one hits all the right notes. Great image quality even at night and withstands harsh weather no problem
This WiFi Security Camera has exceeded all expectations! With its 8MP dual-lens providing crystal clear images in real-time monitoring, no detail goes unseen or unrecorded. Its smart tracking technology follows detected movement flawlessly reducing blind spots significantly while ensuring important moments aren’t missed.
Incredibly clear images even in harsh weather conditions. Worth every penny.
I love how it automatically tracks detected movement - very impressive!
Got this camera installed last month and boy am i happy! Picture quality is out of this world thanks to that 4k ultra hd magic they got going on there. Love how it zooms in four times closer without losing any clarity – perfect for catching those pesky raccoons messing up my yard at night! Plus its super easy to install even though im not tech-savvy at all
The two-way audio feature has been incredibly useful too - I've had real-time conversations with delivery guys while being away from home.
The two-way audio communication has been incredibly useful. Great buy!
I love how easy it was to set up and connect to WiFi. Now I can monitor my place anytime, anywhere straight from my phone.
Easiest setup ever and the mobile access is so convenient.