SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These brushes are a makeup enthusiast's dream! The soft, synthetic fibers glide effortlessly over my skin, blending foundation and eyeshadow to perfection. I've been using them daily since they arrived and have noticed how they don't shed like some other sets I've tried. Plus, the matte aluminum ferrules provide a firm grip that makes application even easier. Not only do these brushes work well but they're also gorgeous - the tropical print handles add such a fun touch to my vanity! And there's literally a brush for everything in this set - from contouring to highlighting to eyebrow shaping. They're easy to clean too which is an added bonus for me as someone who likes low-maintenance beauty tools.
Wow, what an incredible set of brushes! Soft on your skin yet durable enough for regular use – it’s just what I needed in my makeup routine. The variety of 14 pieces covers all bases: lip lining, powder dusting or even detailed eye shadow work; you name it! These unique tropical print handles are lightweight and comfortable while adding style points onto your vanity table.
I adore these brushes, so gentle on the skin but still give perfect results. Plus, they’re easy to clean – what’s not to love?
Love how each brush feels against my skin - so soft!
Great quality and variety in one set. These brushes are a must-have for any makeup lover.
These brushes are amazing! Soft yet sturdy, they make makeup application a breeze. The variety in this set means I have everything I need at my fingertips.
The matte aluminum ferrules provide such an excellent grip during application.
Durable yet lightweight - perfect for traveling or everyday use.
The best thing about these brushes? They blend effortlessly! Makeup looks professional every time.
This brush set is fantastic for anyone who loves doing makeup. It has every tool you could possibly need and they're all super soft!
Cleaning them is a breeze - no more hassle after use.