SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of boldofferszone.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of boldofferszone.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this headset for a few weeks now and it's honestly changed how I game and communicate online. Firstly, the battery life is phenomenal - up to 110 hours of playback time means no more worries about running out of juice in the middle of an important call or during an intense gaming session. And speaking of calls – thanks to its noise-reducing boom mic feature – every conversation comes through crystal clear which has made professional communication so much easier! As someone who values good audio quality highly as well; let me just say that this headset delivers in spades there too: Hi-Res 50mm Drivers ensure immersive audio experience whether you’re playing games or simply jamming out to your favorite tunes.
This headset is a dream come true! The battery life lasts forever, and the sound quality is top-notch. I've been using it for gaming on my PC and PS4, as well as making calls. It's super versatile!
Amazing headphones! Bluetooth 5.2 gives me no lag when playing games or listening to music 🎵 Plus, the comfort-focused design means I can use them all day without discomfort.
I love that these are both wired and wireless - so flexible depending on what I need at any given moment. Sound quality is killer too 👌
the sound from this headset... wow just wow 😍 crisp highs balanced with powerful bass, i'm totally immersed in my games now.
The detachable boom mic is perfect for clear communication during intense gaming sessions or professional calls.
no more worries about running out of battery during long play sessions thanks to the incredible 110 hours playback time!
These headphones changed how I game - they're comfortable enough for marathon sessions and have such clear audio. And did I mention they work with everything? PC, phone, tablet...
these headphones are great! can't believe how far i can wander from my device without losing connection thanks to bluetooth 5.2 technology.
Super easy to store and carry around because they fold up neatly into their bag – very convenient.
i'm loving this headset's universal compatibility works like a charm with every device i own which saves me so much hassle.
The adjustable headband ensures a snug fit while soft memory-protein ear pads make sure you feel only comfort even after prolonged usage.
Amazing range on these headphones thanks to Bluetooth 5.2 tech. I can move around my house without disconnecting - love it!
The wired and wireless modes are super handy, especially when you need to charge while using them.